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FedEx and Microsoft branched out their partnership to debut a logistics cross-channel



FedEx and Microsoft are broadening their association by debuting a supply chain cross-channel known as logistics as a service. This platform will use FedEx delivery information on a Microsoft channel to allow suppliers to ship orders with efficiency and fulfilment. Information coordination between FedEx, Dynamics 365 Intelligent Order Management, and shippers’ online businesses intend to help organizations increase customer satisfaction, offer delivery status updates, and flexible return options. This move is crucial for the long-term partnership of these firms to develop supply chain strategies involving AI and data to offer efficient delivery services.

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